Branch Merger Journey
Following the merger of UAP and Old Mutual 3 years ago, we embarked on a branch consolidation process, envisioned to be complete by 2018. These service centres play a critical role in the realisation of our vision to provide one stop shop services to our customers.
A walk to our centres should provide the convenience of renewing one’s general insurance investments and clarify details of your Life Assurance policy.
So far our branches have been merged in Kisumu, Kisii, Nyeri in 2014 - 2015. While Thika, Mombasa, Meru and Eldoret mergers were completed in 2016.
Our fully integrated centre, which was launched in 2016, can be found at the Kimathi street branch in Nairobi, Old Mutual Building.